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Ministry of Transport/Appeals and objections

Public transport complaint/request

פנייה/תלונה בנושא תחבורה ציבורית

No sign-inInvolves a paymentOnline

Steps

  1. 1

    Open the form on the official site

  2. 2

    Fill in the details

  3. 3

    Attach documents, if asked

  4. 4

    Send and keep the filing confirmation

Prepare in advance

Tick what you already have. Ticks stay in this browser only.

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Who it is for
citizen or resident filing for themselves
What the form asks
  • place, date and time of event
  • operator/line
  • description
Money
MOT does not award compensation; appeals on fare fines go to a different route

Related actions

This is a summary of official sources, for orientation only. It is not legal advice; the official site's wording is binding.